Stop Losing Sales
to Unanswered Calls
A customer wants to know if their order shipped. Another needs to check if you carry a specific coil. A wholesale buyer is ready to place a bulk order. If you don't answer, they buy from the next shop on Google. One Dash Zero answers every call and message instantly — 24/7, 365.
AI Receptionist for Vape Shops
Your AI receptionist answers every call in under a second with a warm, natural voice. No hold music, no phone trees, no voicemail — just instant, professional service for every customers who calls.
Answers Instantly, 24/7
Whether it’s a question about an order or product at 2am or a routine inquiry during lunch, your AI receptionist picks up on the first ring — every time, every day, including holidays.
Takes Detailed Messages
Captures the caller’s name, phone number, and reason for calling. Messages are delivered to your inbox or phone instantly — nothing slips through the cracks.
Routes Urgent Calls
Emergencies are detected and transferred to on-call staff immediately. Routine calls are handled by the AI so your team can focus on the work that matters.
AI Agent for Vape Shops
More than a receptionist — your AI agent actively helps customers by booking appointments, answering detailed business questions, and connecting to your existing tools.
Books Appointments Automatically
Connects directly to your calendar and books, reschedules, or cancels appointments in real time. Customers get confirmed times without any back-and-forth.
Handles Chat & WhatsApp
Your AI agent manages web chat and WhatsApp messages with the same intelligence as phone calls. Customers choose the channel they prefer.
Connects to Your Tools
Integrates with your CRM, scheduling software, and 40+ business tools. Information flows automatically — no manual data entry required.
The Missed Call Problem for Vape Shops
You're helping a customer at the counter, building a custom coil, or restocking shelves. The phone rings and nobody answers. That online order question just turned into a chargeback, and the wholesale buyer called your competitor instead.
How One Dash Zero Increases Vape Shop Revenue
Every feature is designed to convert more callers into buyers, retain existing customers, and grow your online and in-store sales.
24/7 Call Answering
Online orders ship around the clock and customers want updates at all hours. Your AI answers every call instantly — capturing sales and resolving issues before customers dispute charges or buy elsewhere.
Order Status & Tracking
Your AI connects to Shopify, WooCommerce, or Magento and looks up order status, tracking numbers, and estimated delivery dates in real time. No more manual order lookups tying up your staff.
Product Compatibility Answers
Customers call asking which coils fit their mod, what nicotine strength to try, or whether a tank is compatible with their device. Your AI answers product questions accurately from your catalog data.
Inventory & Availability Checks
Before driving to your shop, customers call to check if you have their preferred juice or hardware in stock. Your AI checks live inventory and saves them a wasted trip — or suggests alternatives.
Multilingual Support
Serve every customer in their preferred language. Your AI supports 13+ languages — essential for vape shops in diverse communities and those selling internationally online.
SMS Confirmations & Updates
After every interaction, customers get an instant SMS with order details, tracking links, or appointment confirmations for custom builds. Professional communication that builds loyalty and repeat purchases.
Minimize Customer Friction at Every Touchpoint
Vape customers expect fast answers. Don't make reaching your shop harder than ordering from a competitor's website.
Sub-Second Answer Time
No hold music. No "all staff are busy." Your AI picks up instantly. A customer deciding between your shop and an online retailer needs answers now, not a callback in an hour.
Smart Call Routing
Callers can say "I want to check my order" or "Do you do custom builds?" and get handled appropriately. Order inquiries get instant answers. Complex questions get routed to your team.
No Repeat Information
When your staff picks up a transferred call, they already have the customer's order number, product question, and conversation history. Nobody has to explain their issue twice.
Knowledgeable Conversations
Your AI discusses your product lines — mods, tanks, coils, e-liquids, disposables, accessories — and answers questions about compatibility, nicotine strengths, and store policies.
Web Chat & WhatsApp
Customers can ask product questions, check order status, and get recommendations through your website chat or WhatsApp. Capture every lead across every channel — not just phone calls.
Personal Agents for Staff
Each team member gets their own AI agent. When a regular calls for a specific staff member, that agent picks up, checks availability, and handles the inquiry — even during rush hour.
WhatsApp Built In
Customers message about order status, product availability, and compatibility questions on WhatsApp — and your AI responds instantly with tracking updates, stock checks, and product recommendations.
Perfect for wholesale buyers who prefer messaging. They send their order list, your AI confirms availability and pricing, and you close the deal — all without a phone call.
Message Dash on WhatsAppLive Agent Takeover
Your AI handles every conversation until you're ready to step in. Take over any chat or WhatsApp thread in real time from the FONE app.
Web Chat Takeover
A customer asks about a new mod on your website. Your AI answers compatibility questions, but when they want personalized recommendations for their setup, you step in with one tap.
WhatsApp Takeover
A wholesale buyer messages about bulk pricing and custom flavor options. Your AI handles the catalog questions, but when negotiations need your personal touch, you jump in directly.
Seamless Handoff
When you're done, release the conversation and your AI picks up right where you left off. Get your customer the right information at the right time.
AI when you're away. You when it matters.
Your AI handles order status checks and product questions. But when a customer wants a custom build consultation or a wholesale buyer needs special pricing, you're one tap away.
The Math Is Simple
If your shop misses just 15 calls per month and your average sale is $75, that's $1,125 in lost revenue every month — just from phone calls.
For online stores, missed order inquiries turn into chargebacks and returns. One wholesale buyer you didn't answer could be worth $5,000–$20,000+ per order.
One Dash Zero starts at $299/month. Capture just four extra sales and the platform pays for itself.
Happy customers come back weekly for juice, coils, and accessories — turning one sale into years of recurring revenue.
Built for Every Vape Shop Scenario
Order Status & Shipping
Online customers call about tracking, delivery estimates, and shipping delays. Your AI pulls real-time order data from Shopify, WooCommerce, or Magento and gives instant answers.
Product Compatibility
Which coils fit my tank? Is this mod compatible with sub-ohm vaping? Your AI answers hardware compatibility questions using your catalog data — reducing returns and boosting confidence.
Wholesale Inquiries
Wholesale buyers call about bulk pricing, minimum order quantities, and product availability. Your AI captures their requirements and routes to your sales team with a complete intake.
Returns & Exchanges
Defective coils, wrong flavors, DOA devices. Your AI walks customers through your return policy, initiates the process, and sets expectations — reducing frustration and chargebacks.
Custom Build Appointments
Experienced vapers want custom coil builds, RDA setups, or mod configurations. Your AI books appointments with your build specialists — keeping your schedule organized.
Age Verification & Compliance
Your AI understands age verification requirements and directs customers through your compliance process. It never provides product recommendations without proper verification protocols in place.
Connects to Your Favorite Tools
From Shopify to Salesforce to Calendly — One Dash Zero integrates with 40+ platforms to supercharge your AI.
Integrations are configured per agent — a Sales agent connects to Shopify, a Support agent connects to your helpdesk, and a Wholesale agent gets your CRM. Each agent only accesses the tools and data they need, and nothing more.