AI Agent for Jane App | One Dash Zero

How It Works

Get up and running in minutes — no code required.

1

Log into the Client Portal and assign Jane App to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts handling patient calls — booking appointments, confirming schedules, and answering clinic questions around the clock.

Key Features

Everything your AI needs to handle Jane App inquiries like a pro.

Patient Lookup

Your AI searches Jane App patient records by phone or name and accesses upcoming appointments, practitioner assignments, and clinic-specific information.

Appointment Status

Callers checking on their appointments get instant answers — date, time, practitioner, location, and any preparation instructions associated with their visit type.

Clinic Info

Your AI shares clinic details — hours, location, parking, accepted insurance, and practitioner specialties — directly from your Jane App configuration.

Scheduling

Patients can book, reschedule, or cancel appointments through your AI. It checks practitioner availability in Jane App and handles scheduling rules you've defined.

Get Started Talk to DASH

See It in Action

Here's how your AI handles a real Jane App conversation.

Caller

Hi, I need to reschedule my physiotherapy appointment for next Tuesday.

AI Agent

I can help with that. What's your name?

Caller

Karen Liu.

AI Agent

Hi Karen! I see your physiotherapy session with Dr. Patel scheduled for Tuesday, March 18th at 9 AM. When would you like to reschedule? Dr. Patel has openings on Wednesday at 10 AM, Thursday at 2 PM, and the following Tuesday at 9 AM again.

Caller

Thursday at 2 works.

AI Agent

Done — your physiotherapy session is now Thursday, March 20th at 2 PM with Dr. Patel. Remember to wear comfortable clothing and arrive 5 minutes early. You'll receive a confirmation email from Jane. Anything else?

Frequently Asked Questions

Is the integration HIPAA-compliant?

Yes. Patient data is handled with encryption in transit and at rest. Your AI does not store patient health information — it queries Jane App live during each call.

Can it handle intake forms?

Your AI can remind patients about outstanding intake forms and direct them to complete forms through Jane App's patient portal before their appointment.

Does it work with Jane App's online booking?

Yes, the integration complements Jane's online booking. Patients who prefer calling get the same availability and scheduling capabilities as the online portal.

Can it handle insurance verification?

Your AI can share which insurance plans your clinic accepts based on your Jane App configuration. For specific coverage verification, it transfers to your billing team.

Does it support group practices?

Yes. Your AI handles scheduling across multiple practitioners in your Jane App account, checking individual availability and specialties for each provider.