AI Agent for
QuickBooks
Connect QuickBooks to your AI voice and chat agent to look up customers, check invoice statuses, handle balance inquiries, and review payment history — all during live calls.
How It Works
Get up and running in minutes — no code required.
Log into the Client Portal and assign QuickBooks to any agents that need it.
Configure the integration settings and integration prompt in the FONE app.
Your AI starts handling billing calls with live QuickBooks data — checking balances, confirming payments, and answering invoice questions.
Key Features
Everything your AI needs to handle QuickBooks inquiries like a pro.
Customer Lookup
Your AI searches QuickBooks customers by name, phone, or email and pulls up their profile — open invoices, account balance, payment terms, and billing address.
Invoice Status
Callers asking about invoices get instant answers. Your AI checks invoice number, amount, due date, payment status, and any applied credits or partial payments.
Balance Inquiry
Clients calling about their account balance get real-time totals from QuickBooks — outstanding invoices, overdue amounts, credits, and last payment received.
Payment History
Your AI accesses payment records to confirm received payments, check dates and amounts, and identify any discrepancies callers are asking about.
See It in Action
Here's how your AI handles a real QuickBooks conversation.
Hi, I'm calling about an invoice I received. I think there's an error on it.
I can pull that up. What's your company name or the invoice number?
It's invoice 1087 for Greenfield Partners.
I found invoice #1087 for Greenfield Partners — $4,200 dated March 1st for consulting services. It's currently showing as unpaid with a due date of March 31st. What looks incorrect?
The amount should be $3,800, not $4,200. We agreed on the lower rate.
I understand. I've made a note of the discrepancy. Let me flag this for your account manager, Ryan, to review and issue a corrected invoice. He'll reach out to you by end of day. Is this the best number to call back?
Frequently Asked Questions
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