Accounting

AI Agent for
FreshBooks

Connect FreshBooks to your AI voice and chat agent to look up invoices, check payment status, and pull client records — all during live calls.

F

How It Works

Get up and running in minutes — no code required.

1

Log into the Client Portal and assign FreshBooks to any agents that need it.

2

Configure the integration settings and integration prompt in the FONE app.

3

Your AI starts answering calls with live FreshBooks data, looking up invoices, checking payment status, and pulling client details.

Key Features

Everything your AI needs to handle FreshBooks inquiries like a pro.

Invoice Lookup

Your AI searches FreshBooks invoices by client name, invoice number, or amount — providing real-time status, due dates, and line-item details.

Client Management

Pull up client records during calls — outstanding balances, payment history, contact details, and project information from your FreshBooks account.

Payment Status

Callers can check if payments were received, invoices are overdue, or credits have been applied — your AI reads live data from FreshBooks.

Expense & Project Tracking

Your AI references project budgets and time entries so clients can ask about project costs, hours logged, and remaining budget.

Get Started Talk to DASH

See It in Action

Here's how your AI handles a real FreshBooks conversation.

Caller

Hey, I just want to make sure my payment went through for the website project.

AI Agent

I can check that for you. What's the name on the account?

Caller

Brightside Marketing.

AI Agent

I found your account. Your most recent invoice — #1203 for $4,500 for the website redesign project — shows a payment received on March 10th. That invoice is paid in full. You have no outstanding balance. Would you like me to email a receipt?

Frequently Asked Questions

Is my financial data secure?
Yes. Read-only API access with encrypted credentials. Your AI can look up invoices and clients but cannot create, modify, or delete any financial records.
How is this different from the QuickBooks integration?
Same concept, different platform. If you use FreshBooks for invoicing and accounting, this integration lets your AI answer client questions about invoices, payments, and balances.
Can it handle recurring invoices?
Your AI can see recurring invoice schedules and amounts. Clients can check their next billing date, recurring total, and payment method on file.
Does it work with FreshBooks projects?
Yes. Your AI references project details including budgets, time logged, and expenses — so clients can get project status updates over the phone.
Can it send invoices?
No. Your AI provides read-only access to existing invoices and payment data. Creating and sending invoices remains in your control within FreshBooks.

Ready to Connect FreshBooks?

Set up your AI + FreshBooks integration in under 5 minutes.

Get Started Talk to DASH