Agent Settings
Configure your AI agent voice, greeting, routing rules, and more.
Accessing Settings
Tap "My Agent Card" to open your agent configuration. Here you can customize how your AI agent sounds, what it says, and how it handles calls.
Agent Name & Email
Set your agent display name and the email address where notifications (call summaries, messages) are sent.
Voice Selection
Choose from 40+ natural-sounding voices. Options include male and female voices with different accents and tones. Preview voices to find the one that matches your brand.
Greeting Message
Customize the first thing your AI says when it answers a call. For example: "Thank you for calling Acme Services, this is Sarah, how can I help you today?"
Transfer Number
Set the phone number where calls should be transferred when someone requests a real person and you are offline. Typically your cell phone or office line.
Routing Instructions
Tell your AI how to route calls. Use natural language like: "If the caller asks for support, transfer to Lindsay. If they ask for sales, transfer to Trevor." You can also set keyword-based routing rules in a grid format.
Saving Changes
After making changes, tap Save. Your agent updates immediately — no restart or redeployment needed.